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Our Policies

Booking Fees & Processing

A 3% service fee on all transactions made with credit cards. Payments made with cash or debit cards will not incur this fee.

There is a fee to book and secure an Appointment. The cost of the Aesthetic Booking Fee is based on the service being booked. The booking fee is required to be paid at the time of online or in office bookings to secure an appointment. The Booking Fee will be applied to your services rendered. 

The Booking Fee is nonrefundable- no exceptions if an appointment is Changed/Cancelled/No show occurs WITHIN 24 hours of your scheduled appointment time.

Appointment Changes / Cancellations / No Show Policy

Each client is given a courtesy of one (1) type of service appointment Change/Cancellation/No show WITHIN 24 hours of your scheduled appointment time. Meaning if you have two services booked and cancel within 24 hours, one service Change/Cancellation/No Show Fee will be waved. The Client will still be responsible for the other services Change/Cancellation/No Show Fees. All subsequent appointment changes or cancellations will be subject to the Changes/Cancellations/ No Show fee. 

Changes/Cancellations can only be made by emailing us, sending the office a text message, or calling the office & leaving a voicemail with Full Name, DOB, Appointment Date & Time, at 202-680-8551. Cancellations/changes done through means not previously mentioned, or social media are not and will not be accepted.

Appointment Changes / Cancellations / No Show of Multiple Services Booked Policy

Appointment times are blocked based on what services WILL be completed, not what might be completed. We know life happens, and things come up, but we must respect our provider’s time. If you are unable to do all the services booked, please let us know 24 hours BEFORE your appointment so we can adjust your appointment time accordingly and treat a client off the waiting list. If you do not notify us 24 hours BEFORE your appointment you will incur a per service type cancellation fee. Again, PER cancelled service type.

Example: A Botox and Filler appointment are two services scheduled during one appointment window. If you cancel within 24 hours, you will incur a cancelation fee for each service type.

Example: A Client books a Botox and Filler appointment because they feel ready for Lip Filler. On the day of treatment, the Client decides not to proceed with the Lip Filler treatment, just Botox. The Client will incur a cancelation fee for the filler service as time was allotted for the appointment and the service is to be cancelled within 24 hours.

Please note there are NO exceptions, nor life circumstances that will waive the Late Arrival (10 minutes), Cancellation within 24 hours, or No-Show Fee.  Repeat cancelations may be subject to being required to prepay in full for future services or no longer being seen as a client. The prepaid amount will be non-refundable if the Changes/Cancellation/No-show policy is then violated for the prepaid services appointment. If a prepaid client’s appointment is rescheduled 24 hours before the appointment time, this prepaid amount will be credited for future services.

Late Arrival Policy

Client’s arriving more than 10 minutes late will need to cancel and reschedule their appointment. If a client arrives late, and we can still safely accommodate the client, we will make every effort to perform treatment in the remaining scheduled time, however, please note there are NO exceptions, nor life circumstances that will waive the Late Arrival Fee.

Refund Policy

We do not offer refunds on any services rendered.  Results are variable from client to client, and while we do our best to achieve the desired outcome, results cannot be guaranteed. 

  • Retail: We do not offer refunds on products purchased.  
  • Defective products may be exchanged within 14 days for the same product only at the sole discretion of The District Injector. 
  • No refunds on Gift Certificate purchases. Gift Cards are not transferable.
Other Fees

Consultation Late Arrival (10 minutes), Cancellation within 24 hours, or No- Show Fee – $50.00

Aesthetic Treatment Late Arrival (10 minutes), Cancellation within 24 hours, or No-Show Fee- $150.00 per cancelled service.

IV Therapy Late Arrival (10 minutes), Cancellation within 24 hours, or No-Show Fee- Full cost of the service.

Weight Management Program Check in or Lab Draw Appointment, Late Arrival (5 minutes), Cancellation within 24 hours, or No-Show Fee- $20 to be paid before being rescheduled. 

Weight Management Program Initial Assessment Late Arrival (10 minutes), Cancellation within 24 hours, or No-Show Fee- $75 to be paid before being rescheduled.

Facial Services Late Arrival (10 minutes), Cancellation within 24 hours, or No-Show Fee- Full Cost of the Service to be paid before being rescheduled.

Booking Fee- Based on service booked to secure an appointment. Will be applied to services. 

Booking Fee is Nonrefundable, if the Client is a Late Arrival (after 5 minutes), Cancels within 24 hours, or No-Shows.

By booking, you authorize The District Injector LLC to charge your credit card a Late Arrival (10 minutes), Treatment Cancelation within 24 hours or No-Show Fee of $150.00 per scheduled service and/or forfeit your booking fee based on the service scheduled. All fees are based on The District Injector LCC’s discretion.